Privacy Policy
This Privacy Policy was last updated on 06 November 2026.
Identity and Role of the Data Controller
buzzclari acts as the data controller for the purposes of the UK General Data Protection Regulation and the Data Protection Act 2018. We are responsible for deciding how and why personal data relating to visitors to our website is processed. Our registered address is 32-34 Greenhill Crescent, Watford Business Park, Watford, Hertfordshire WD18 8JU, United Kingdom and our contact details are info@gravitymedia.com and +44 20 3104 0000.
Scope of This Notice
This notice applies to all individuals who interact with our website, including those who submit enquiries through the contact form, browse our services relating to professional video operation, live signal management, content distribution, camera work and high-quality media feeds, or otherwise provide personal data. It covers data processing carried out by buzzclari in the United Kingdom.
Categories of Personal Data and Sources
We collect personal data directly from you when you use the contact form or communicate with us. Categories include identification information such as name, contact details including email address and telephone number, and any additional information you choose to provide in messages. We may also obtain technical data such as IP address, browser type and usage information automatically through server logs and cookies.
Purposes of Processing and Legal Basis
We process personal data for the following purposes, each with its own legal basis under UK GDPR: to respond to enquiries and provide information about our media feed services on the basis of legitimate interests or consent where required; to manage and improve our website on the basis of legitimate interests; to comply with legal obligations such as record-keeping on the basis of legal obligation; and to send service-related communications on the basis of legitimate interests or consent for marketing.
Requirement to Provide Data and Consequences
Providing certain personal data is necessary for us to respond to your enquiries or deliver requested services. If you do not provide the required information, we may be unable to process your request or communicate effectively. You are not obliged to provide data for marketing purposes and can opt out at any time.
Cookies and Similar Technologies
We use cookies and similar technologies to enhance website functionality and analyse usage. Details of the specific cookies employed, their purposes and your options for managing them are set out in our separate Cookie Policy, which is accessible via the site-wide cookie banner and should be read alongside this notice.
Processors, Recipients and Disclosures
We engage trusted service providers such as hosting companies, analytics providers and email delivery services to assist with our operations. These processors are contractually bound to handle data only on our instructions and to apply appropriate security measures. We may also disclose data where required by law or to protect our legal rights.
International Transfers
Some of our service providers may be located outside the United Kingdom. In such cases we ensure appropriate safeguards are in place, including the use of UK-approved standard contractual clauses or reliance on adequacy regulations, to protect your personal data to a standard equivalent to UK GDPR.
Retention Periods
We retain personal data only for as long as necessary for the purposes outlined. Enquiry data is typically kept for up to two years after the last contact, technical logs for twelve months, and any data required for legal compliance for the minimum period mandated by law. Specific retention criteria are reviewed regularly.
Security and Data Minimisation
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration or loss. These include access controls, encryption where appropriate and regular security reviews. We collect only the data necessary for the stated purposes and minimise processing wherever possible.
Data Subject Rights
Under UK GDPR you have the right to access, rectify, erase, restrict processing of, and port your personal data. You may also object to certain processing. To exercise these rights please contact us using the details info@gravitymedia.com or +44 20 3104 0000. We will respond within one month and may request additional information to verify your identity.
Right to Withdraw Consent and Object to Marketing
Where processing relies on consent you may withdraw it at any time by contacting us or using any unsubscribe mechanism provided. You have an absolute right to object to direct marketing and profiling carried out for that purpose.
Right to Complain
If you are dissatisfied with how we handle your personal data you have the right to lodge a complaint with the Information Commissioner’s Office, the UK supervisory authority, via their website or by post to their office in Wilmslow.
Children and Age Restrictions
Our website and services are not directed at children under the age of 18. We do not knowingly collect personal data from minors. If we become aware that data from a child has been collected we will delete it promptly.
Automated Decision-Making and Profiling
We do not engage in automated decision-making or profiling that produces legal or similarly significant effects. Any analytics we perform are used solely to improve service delivery and do not result in automated decisions about individuals.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in law or our practices. The current version will always be available on our website and the effective date will be stated at the beginning. Continued use of the site after updates constitutes acceptance of the revised policy.